Entries in 'Customer conversations'

If Chillies Were a Brand…

October 3rd, 2007 by Dan O'Connor · 2 Comments

… then they would have had a really, really odd day in terms of their online buzz.
First of all this morning the noxious fumes from a burning pot of Nam Prik Pao, the fiery Thai chilli dip, caused the evacuation of several streets in Soho, London. Disaster! The Chilli brand is now associated with nefarious [...]

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Reasons why I like Radiohead. Or, user-generated pricing.

October 1st, 2007 by Matt Rebeiro · 4 Comments

Radiohead are brilliant. Fact. The lastest in a long line of reasons for me liking Radiohead is this rather exciting peice of news: the price for downloading their new album - In Rainbows released October 10th - is entirely up to you. Thats right, you choose how much to pay for it. Seriously.
This is officially [...]

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Comfort

September 30th, 2007 by Dan O'Connor · No Comments

In these scary, turbulent days of technological change and social upheaval, I, for one, often look for comforting signs that, though the world around me may change on a daily, nay hourly, basis, there are some things which remain constant. A reassuringly solid rock to which one can cling, safe in the knowledge that it [...]

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(When I go, I will send back) A Letter from America

September 27th, 2007 by Dan O'Connor · No Comments

As though your lives were not exciting enough, here is a pant-wettingly thrill-filled round-up of web-related goings-on in this great country we call America, as written by me, your breathless correspondent, who is somehow managing to type this despite it being 100+ and the a/c being in a state of disrepair not seen since Lindsay [...]

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Dieter Rams’ manifesto for good communication

September 12th, 2007 by Leo Ryan · 4 Comments

We’ve recently been looking at brand utility and how what a brand does online can be an actual embodiment of its brand values. Put simply - can brands be useful online in the same way that their products, services and brand are useful in the real world? It has started to take me down a [...]

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