Matt Rebeiro

Should organiations stop collecting customer data?

I spotted an interesting article in the Harvard Business Review today entitled “Stop Collecting Customer Data; Let consumers control their personal profiles” which is well worth a couple of minutes of your time, if not just because it is every bit the antithesis to all of the hyperbole around 2012 being the “year for data”.

Matt Rebeiro

Selling gig tickets? Twitter might be the answer

Just recently i’ve noticed a growing trend for people using Twitter to source tickets to sold-out gigs.