Providing inspiration to shoppers

Providing inspiration to shoppers

Find out how we transformed ebay’s approach to content marketing

Transforming online health communities

Transforming online health communities

Find out how the NHS’s online healthcare groups drove patient engagement up by 300%

Tapping into the conversation

Tapping into the conversation

Find out how Capgemini used social data to optimise its business propositions

Managing events in social media

Managing events in social media

Find out how Red Bull’s social media team revolutionised their London Music Academy

Creating ‘flash communities’

Creating ‘flash communities’

Find out how Samsung Mobile’s music community earned three million content views in eight weeks

What we do

What we do RMM is a digital business consultancy. Since 2006, we have been helping organisations use technology to unlock new value from their customer, employee, media and investor relationships.

We have a cross-business silo approach to digital, working with marketing, sales, service, product development, operational and HR teams.

How we do it

How we do it We work with brands, tech companies and start-ups, helping them drive digital innovation, harness technology to create new commercial strategies and manage their digital roadmaps.

We believe creating the right partnerships, at the right time, on the right projects is key to success in the digital age.
Iain MacMillan

The RMM social media archive

From 2007-2012, RMM specialised in social media, creating more connected organisations and strengthening customer relationships. This site contains an archive of the articles published during that time.

Iain MacMillan

Methods for measuring the ROI of social media

We identify some key trends in measurement methodologies that brands have been using over the past year, to help understand the ROI of social media.

Leo Ryan

How can organisations develop effective, rather than just ‘shiny’, social ideas?

In response to the demands of planning and evaluating social media campaigns we’ve developed a framework for managing this. KUDOS is an acronym that reminds us of what attributes a piece of social media activity should display if it is to be successful.