But Does it Work When You Do it on Purpose?

Here at RMM (replete with shiny new website: come for the layout, stay for the quality etc.) we love ourselves some Last.fm. We also – and I feel I can speak on behalf of the entire team here – hate X Factor with the heat of a thousand red-hot suns. So you’d think that we’d be right behind Last.fm’s campaign to ensure that whomsoever Simon Cowell ensures is his next slavishly indifferent over-promoted backup singer does not become this year’s Christmas no.1.

You’d think.

Now, maybe Iain and Leo and Matt and Ben (one day, I swear we’ll have more than just one guy with more than one syllable in his name) have all gleefully downloaded Lucky Soul’s “Lips Are Unhappy”, the tune Last.fm are promoting at cut price to achieve their noble ends, but me, I’m just not, well, buying it.

First of all, the song itself is about as Christmassy as Ebeneezer Scrooge (pre-ghosts). As Peter Robinosn rightly points out, “the last great Christmas single was Mariah Carey’s ‘All I Want for Christmas is You’” (her only great single, to be honest) and ‘Lips are Unhappy’ does not precisely add to the pantheon of timeless Christmas songs (ie: the ones that drive you a little bit mad the seventeenth time you hear them in Woolworths).

Secondly the whole exercise just feels a little forced to me. It’s clearly supposed to be a sort of grassroots (rather, netroots) guerilla campaign against the mainstream media’s death drvie towards ubiquitous mediocrity. But it strikes me that maybe Last.fm isn’t exactly the little guy, anymore. Indeed, I’m reminded a little bit of Ask.com’s nonsensical “Stop the Online Information Monopoly” campaign againstGoogle. This isn’t a groundswell of public support for a great single by an unsigned band (a la Nizlopi), it’s a marketing promotion by pretty much the biggest name in social music media.

Which leads me to point three: if people are only buying “Lips are Unhappy” (or using Ask.com) because they hate X-Factor (or Google), then we have not really addressed the initial problem, which is that the people who buy X-Factor singles (or use Google) do so because they do like those products, those brands. Maybe the aim shouldn’t be to hype up a campaign based purely on ‘not being that one guy’ (aka: John Kerry’s “Not Bush” presidential platform ion 2004) but to have a really good product which people want to buy, irregardless of the cultural evils wrought by its competitors.

(nb: my loathing of X-Factor should not, in anyway, be taken to indicate that I do not love Will Young.)

Dan O'Connor

Dan is responsible for translating social media research into the analytic and conceptual frameworks which underpin the team’s product and service development. He is particularly interested in how social media has changed the ways in which people exchange information within networks, and the impact that these changes have had on traditionally top-down information systems, such as those prevalent within the health, education and NGO sectors, where he leads RMM’s activities.

Dan’s focus upon health and education stems from his background in academia: He has a PhD in History and, as well as being Head of Research at RMM, he is a member of faculty at the Berman Institute of Bioethics at the Johns Hopkins University in Baltimore, USA. He has published and lectured widely on the ethics of social media use within healthcare systems, and is involved in the application of social media in medical education at Johns Hopkins hospital.

Dan likes cooking, martinis, and irony. Frequently at the same time.

One response to “But Does it Work When You Do it on Purpose?”

  1. They put ‘cool’ in inverted commas…

    [...] an interesting project and one which will bear monitoring. I’ve long been suspicious of the willfully-viral, that is to say of social media that explicitly calls itself viral (or similar) before (to stretch [...]

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